Refund Policy
Last Updated: January 26, 2026
7-Day Money-Back Guarantee
We stand behind our product. If CroozLink isn't the right fit for you, request a full refund within 7 days of your purchase. Just make sure you haven't used more than 3 story variations.
1. Our Guarantee
We want you to be 100% satisfied with CroozLink. That's why we offer a 7-day money-back guarantee on all plans.
If you're not happy with CroozLink for any reason within 7 days of your purchase, simply contact us and we'll refund your payment in full. Just make sure you haven't used more than 3 story variations.
Not happy within 7 days of joining? Full refund, no questions asked. After that, all payments are final.
Fair Use Policy
We trust our users, but please don't abuse this guarantee. If you've used more than 3 story variations within the refund period, we won't be able to process your refund. Thanks for being fair 🙏
2. How It Works
7-Day Money-Back Guarantee
We get it. Trying a new platform can feel risky. Will it work for me? Is it worth it? That's why you get 7 days to explore CroozLink without any tension. If it's not the right fit, we'll refund you. No hard feelings.
After 7 Days
All subscription payments become final and non-refundable after the 7-day guarantee period.
Cancel Anytime
You're free to cancel your subscription whenever you like. You'll continue to have access until the end of your current billing period.
Fair Use Policy
If you've used more than 3 story variations within the refund period, we won't be able to process your refund. Thanks for being fair 🙏
3. After 7 Days - When We Can Still Help
After the 7-day guarantee period, refunds are generally not available. However, we're happy to review your case if any of the following applies:
- Billing Issues: Duplicate charges, incorrect amounts, or unauthorized transactions
- Service Outage: If CroozLink experiences extended downtime (72+ hours) due to issues on our end
- Technical Problems: Critical bugs that prevented you from using core features, confirmed by our team
Each request is reviewed individually, and we'll do our best to find a fair resolution.
4. How to Reach Us
If you'd like to request a review, here's what to do:
- Drop us an email at support@croozlink.com
- Include your registered email and any relevant transaction details
- Let us know what happened. Screenshots or documentation help!
- We'll get back to you within 5-7 business days
5. What Happens When You Cancel
You can cancel your subscription anytime from your dashboard. Here's what to expect:
- You'll continue to have access until the end of your current billing period
- No further charges will be made
- Once your subscription expires, your profile becomes inactive and won't be visible to visitors
- Your data (links, analytics, leads, etc.) will be securely stored for 90 days
- Resubscribe anytime within 90 days to restore your profile instantly
- After 90 days without an active subscription, your data will be permanently deleted
6. Policy Updates
We may update this policy from time to time. Any changes will be reflected on this page with a new "Last Updated" date. Continued use of CroozLink means you're okay with the latest version.
7. Questions?
We're here to help! If you have any questions about this policy, feel free to reach out:
Unwiring Tech
Email: support@croozlink.com